Last updated: June 2026
At William & Claire, we treat the personal information you share with us with the same discretion we bring to everything we do. This page explains what we collect, why, and how we protect it.
William & Claire is a French maison de dermatologie founded in Paris in 1923, operated as a brand of LumiereX. Our website is www.williamandclaire.com. For any questions about this policy, you can reach us at contact@williamandclaire.com.
When you submit a practitioner access request through our website, we collect the following information: your name, clinic name, city, mobile number, email address, and your primary area of speciality (Anti-aging, Pigmentation, or General Aesthetics).
We also collect standard website usage data — such as pages visited and browser type — to help us maintain and improve the site.
We use the information you provide solely to assess your access request, to follow up with you personally within 48 hours as noted on our site, and to communicate with you about our products and professional programmes. We do not use your details for advertising, and we do not sell or share your data with third parties for commercial purposes.
As stated on our access request form: your details are held in the strictest confidence. This invitation is for qualified practitioners only — our service is not available over the counter, through retail, or via e-commerce.
We retain your information only for as long as necessary to manage your practitioner relationship, and we take reasonable steps to keep it secure.
You may ask us at any time to access, correct, or delete the personal information we hold about you, or to stop using it for communications. Simply write to us at contact@williamandclaire.com and we will respond promptly.
Our website uses essential cookies to function correctly, and may use analytics cookies to understand how visitors use the site. No advertising or tracking cookies are used.
For any questions regarding this Privacy Policy or your personal data, please contact us at contact@williamandclaire.com. We will always be pleased to assist.